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Report an outage or provide information about the cause of an outage:

Billing and Payment General Information

Accounts & Service
Billing Information
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Customer Service Phone Numbers

Personal assistance is available Monday through Friday from 7:30 a.m. to 6:30 p.m. Mountain Time. Our automated phone system can help you access your Idaho Power account 24 hours a day. Please be prepared to provide your account number.

To request underground utility marking (Dig Line), call Call 811.

Payment/Corporate Addresses

Payment Mailing Address

Processing Center
P.O. Box 5381
Carol Stream, IL 60197-5381

Corporate Headquarters (Location)

1221 West Idaho St.
Boise, ID 83702

Corporate Headquarters (Mailing Address)

Idaho Power
P.O. Box 70
Boise, ID 83707

Other Inquiries

Use the form link below for comments, questions or feedback. Depending on the nature of your inquiry, it could take 2 to 3 business days for a response. If you have an urgent request or a question regarding your account or bill, please contact our Customer Care Team at 208-388-2323 or 1-800-488-6151 (outside the Treasure Valley) so we can verify your identity and provide a timely response.

Contact Us Form

B2H Noise Complaint Form